Returns, Cancellations & Refunds

Before you receive the order

You can cancel the order online anytime before it gets dispatched.

Once you request for cancellation of your order, it will take us a maximum of 1-2 business days for the cancellation to reflect in our systems.

The same will be notified to you by email. Your entire order amount will be refunded within 7-10 working days.

After you receive the order

If the products in your order are 'Damaged', 'Defective', 'Wrongly Shipped' or in a 'Not as Described' state, please notify us within 7 days from the receipt of your order to

Subject to a quality check from our end, we will do our best to process your request in a timely manner.

In case of returns, once your return request is accepted by V-Packaging, the entire refund amount will be reversed to you through NEFT/RTGS. Logistics charges will be borne by V-Packaging, and you will not be charged for it.

In case we do not receive any objection from you within 7 days of delivery, we will consider the goods are as per the specifications requested by you.